Customer Service Executive Fresher Job

Customer Service Executive

Gurgaon

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,10,000 ₹ 2,00,000 - 2,10,000 /year
Experience
0 years
0 years experience
Apply By
8 Nov' 24
Posted 2 days ago
Fresher Job

About the job

Key responsibilities:

1. Handling customer escalations
2. Providing and resolving customer queries
3. Working in blended process

Skill(s) required

Effective Communication
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Gurgaon and neighboring cities

Other requirements

1. Under graduates/freshers can also apply

Salary

Annual CTC: ₹ 2,00,000 - 2,10,000 /year

Perks

Informal dress code Health Insurance

Number of openings

50

About Ferns N Petals

Ferns N Petals, having pioneered the concept of flowers and gifts in the country, today has become a driver of marketplace innovation and a contributor to local economies. The journey of FNP, much like the flowers which are at the very heart of its business, has been an organic one. Started with a single store in 1994 in Delhi, by the enterprising Mr. Vikaas Gutgutia, the brand has established a new edge to the flower gifting culture in the country. With his determined efforts and desire to create an extraordinary brand, FNP has grown with the core emphasis across portfolios on customer delight and constant aspiration to deliver exclusivity. Today, we lead the floral and gifting industry with 386 outlets in 120 cities, pan India.

Recently Lighthouse India Fund has invested Rs 200 crore (USD 27 million) in Ferns and Petals. The company plans to use the funds to invest in improving its systems and technology to enhance the customer experience for all gifting occasions.
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Hiring since December 2022
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