Customer Service Executive Fresher Job

Customer Service Executive

Gurgaon

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
0-1 years
0-1 years experience
Apply By
29 Aug' 24
Posted 7 days ago
Fresher Job

About the job

As a Customer Service Executive at BownBee, you will play a crucial role in ensuring customer satisfaction and loyalty through effective communication and problem-solving skills. Your main responsibility will be to provide exceptional service to our clients and assist them with any inquiries or issues they may have.

Key Responsibilities:

1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner
2. Assist customers with product information, order processing, and issue resolution
3. Collaborate with colleagues to resolve complex customer problems and escalate issues when necessary
4. Maintain accurate customer records and documentation in our system
5. Proactively reach out to customers to gather feedback and improve our services
6. Utilize MS Office applications to create reports, analyze data, and track customer interactions
7. Stay up-to-date on product knowledge and company policies to provide accurate information to customers

If you have a passion for customer service, excellent communication skills, and proficiency in MS Office applications, we invite you to join our dynamic team at Seven Ventures. Apply now to be a part of a fast-growing company that values its employees and provides opportunities for professional growth and development.

Skill(s) required

Effective Communication MS-Office
Earn certifications in these skills
Salary

Annual CTC: ₹ 2,00,000 /year

Perks

Informal dress code

Number of openings

1

About Seven Ventures

We are located in Gurgaon. BownBee sells kid' apparel on various online marketplaces in India and overseas.
Activity on Internshala
Hiring since February 2019
6 opportunities posted
1 candidate hired
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