Are you passionate about providing exceptional customer service while also utilizing your MS-Excel skills? Look no further! Join our team at Integrated Pest Control as a Customer Service Executive and become a key player in our mission to provide top-notch pest control solutions to our valued customers.
Key Responsibilities:
1. Serve as the first point of contact for customers, handling inquiries and resolving issues with professionalism and efficiency.
2. Utilize MS Excel to maintain accurate records of customer interactions, service requests, and appointment scheduling.
3. Collaborate with the sales and service teams to ensure seamless communication and exceptional service delivery.
4. Assist in the development of customer service strategies to enhance customer satisfaction and loyalty.
5. Provide support for billing inquiries, account management, and payment processing.
6. Monitor customer feedback and satisfaction levels to identify areas for improvement and address any concerns promptly.
7. Participate in ongoing training and professional development to stay up-to-date on industry trends and best practices.
If you are a detail-oriented individual with excellent communication skills, a passion for customer service, and proficiency in MS Excel, we want to hear from you! Join us at Integrated Pest Control and make a difference in the lives of our customers by ensuring their homes and businesses are pest-free. Apply now!
1. Those who are from or open to relocate to Guwahati
Knowledge of Guwahati city layout
Annual CTC: ₹ 2,00,000 /year
We think about Pest Management services when we come across a pest face-to-face or we find a crawling or flying insect on our premises. IPC is your friendly pest management service expert delivering services that are designed for your home and establishment pest-free. Pest management provides a long-term solution. We are a specialized company focusing on solving pest problems while keeping in mind the ever-changing environment. Our endeavor is to provide proactive and preventive service using the latest methods and resources. We pride ourselves on the utilization of best practices when providing services for our valued customers.
