Customer Service Executive Fresher Job

As a 'Customer Service Executive' at HerbalNest, you will be responsible for providing exceptional customer service to our clients. Your role will involve managing customer inquiries, resolving complaints, and ensuring customer satisfaction.

Key Responsibilities:

1. Responding to customer queries and concerns via phone, email, and chat in a timely and professional manner
2. Maintaining accurate records of customer interactions and transactions using MS Excel
3. Assisting customers with product information, ordering, and delivery tracking
4. Resolving customer complaints and issues effectively to ensure customer loyalty
5. Collaborating with other departments to address customer needs and provide solutions
6. Conducting customer satisfaction surveys to gather feedback and make improvements
7. Demonstrating proficiency in both English and Hindi spoken languages to effectively communicate with a diverse customer base

If you have a passion for customer service, excellent communication skills, and proficiency in MS Excel, we would love to have you join our team at HerbalNest. Apply now and be part of our success in delivering top-notch customer service!

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