Customer Service Executive Fresher Job

Key responsibilities:

1. Providing customer support: The CRM person may be responsible for providing customer support and resolving any issues that customers may have with the company's products or services
2. Monitoring customer satisfaction: The CRM person is responsible for monitoring customer satisfaction levels and identifying areas where the company can improve its products or services
3. Managing customer data: The CRM person is responsible for collecting, analyzing, and managing customer data. They may use customer relationship management software to organize and track customer interactions, preferences, and feedback

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