Customer Service Executive Fresher Job

Are you a dynamic individual with a passion for customer service and sales? Shubham Kumar company is looking for a Customer Service Executive to join our team. If you have excellent English proficiency (written) and a strong background in sales, we want to hear from you!

Key Responsibilities:

1. Provide exceptional customer service through various channels such as email, chat, and phone.
2. Resolve customer inquiries and issues in a timely and professional manner.
3. Utilize sales techniques to upsell products and services to customers.
4. Keep accurate records of customer interactions and transactions.
5. Collaborate with sales and marketing teams to drive revenue and achieve company goals.
6. Stay up-to-date on product knowledge and industry trends to better serve customers.
7. Work with a sense of urgency and efficiency to meet or exceed customer expectations.

If you are a proactive problem-solver with a knack for sales, apply now to be a part of our growing team at Shubham Kumar company!

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