Customer Service Executive Fresher Job

Customer Service Executive

Pune, Pimpri-Chinchwad

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 4,80,000 ₹ 2,00,000 - 4,80,000 /year
Experience
0 year(s)
0 year(s) experience
Apply By
4 Apr' 25
Posted 1 week ago
Fresher Job

About the job

Customer Service Associate - Multilingual (English, Hindi, Tamil, Malayalam, Telugu, Kannada)
Location: Kharadi, Pune
Company: Skilhat Bizsol Private Limited
Job Type: Full-Time

About Us:

Skilhat Bizsol Private Limited is a leading B2B marketing and advertising company, known for delivering high-quality lead generation and intent data solutions. We are looking for a Customer Service Associate who can effectively communicate in English, Hindi, Tamil, Malayalam, Telugu, and Kannada to support our diverse clientele.

Key Responsibilities:

1. Customer Interaction: Handle inbound and outbound customer inquiries via phone, email, and chat in multiple languages.
2. Issue Resolution: Address customer concerns, provide solutions, and escalate complex issues as needed.
3. Product & Service Knowledge: Stay updated on company offerings to provide accurate information to customers.
4. Documentation & Reporting: Maintain records of customer interactions, feedback, and resolutions in the CRM system.
5. Collaboration: Work with internal teams to ensure seamless customer service and issue resolution.
6. Process Improvement: Identify areas for service enhancement and suggest improvements for better customer experience.

Requirements:

1. Proficiency in English, Hindi, Tamil, Malayalam, Telugu, and Kannada (spoken & written).
2. Strong communication and problem-solving skills.
3. Experience in customer support, call centers, or client servicing is preferred.
4. Basic knowledge of MS-Excel, MS-Word, and MS-PowerPoint.
5. Ability to handle multiple customer queries efficiently.
6. A customer-centric approach with a positive attitude.

Why Join Us?

1. Work in a dynamic and fast-growing company.
2. Opportunity to interact with diverse customers across India.
3. Enhance your language and communication skills.
4. Competitive salary and growth opportunities.

If you are a proactive and customer-focused professional who enjoys problem-solving and communication, we'd love to hear from you!
Apply now and become part of our vibrant team at Skilhat Bizsol Private Limited.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Kannada Proficiency (Spoken) Malayalam Proficiency (Spoken) MS-Excel MS-Office MS-PowerPoint MS-Word Research and Analytics Tamil Proficiency (Spoken) Telugu Proficiency (Spoken)

Other requirements

1. Based in Pune

2. Immediate Joiner

3. Flexible with the shifts

Salary

Annual CTC: ₹ 2,00,000 - 4,80,000 /year

Number of openings

50

About Skilhat Bizsol Private Limited

Skilhat Bizsol Private Limited is a B2B lead generation company based in Pune. Skilhat is ingenious in generating high-quality leads that engage with your brand and eventually, turn into revenue.
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Hiring since January 2025
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