Customer Service Executive Fresher Job

As a customer service executive at TalentForge Connect Private Limited, you will play a crucial role in delivering exceptional service to our clients. Your strong communication skills and proficiency in spoken English will be key in ensuring positive interactions with our customers.

Key responsibilities:

1. Serve as the main point of contact for customer inquiries, resolving issues, and providing assistance in a timely and professional manner
2. Communicate effectively with customers through various channels, including phone, email, and chat, to address their needs and concerns
3. Strive to exceed customer expectations by providing personalized and attentive service, building rapport, and fostering long-term relationships
4. Collaborate with internal teams to escalate and resolve complex customer issues, ensuring a smooth and seamless experience
5. Maintain accurate records of customer interactions and transactions, while adhering to company policies and procedures
6. Stay up-to-date on product knowledge and company offerings to provide accurate information and recommendations to customers
7. Continuously seek opportunities for improvement in customer service processes and procedures to enhance overall satisfaction and loyalty

If you are a proactive and customer-focused individual with a passion for delivering top-notch service, we would love to have you join our team. Apply now and be a part of our dynamic and growing organization!

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