Customer Service Executive Fresher Job

As a Customer Service Executive at Snackbite, you will have the exciting opportunity to interact with our customers and ensure their satisfaction with our products. Your role will require your expertise in MS-Excel, as well as your proficiency in spoken and written English and Hindi.

Key Responsibilities:
1. Respond to customer inquiries and resolve issues in a timely and professional manner.
2. Maintain accurate records of customer interactions and transactions using MS-Excel.
3. Coordinate with other departments to ensure prompt resolution of customer concerns.
4. Provide product information and recommendations to customers.
5. Process orders, returns, and exchanges efficiently.
6. Monitor customer feedback and suggest improvements to enhance customer experience.
7. Work closely with the sales team to identify opportunities for upselling and cross-selling.

If you are a proactive and customer-oriented individual with excellent communication skills and proficiency in MS-Excel, English, and Hindi, we would love to have you join our team at Snackbite. Apply now to be a part of a dynamic and fast-growing company!

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