Browse more jobs

Customer Service Executive Fresher Job

Customer Service Executive
STAC Fine Jewellery

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,60,000 - 4,80,000 ₹ 3,60,000 - 4,80,000 /year
Experience
0-2 years
0-2 years experience
Apply By
2 May' 24
Posted 3 weeks ago
Fresher Job
19 applicants

About the job

Key responsibilities:

1. Work on customer follow-ups for abandoned carts, reviews, and feedback
2. Work on liaising with customers for queries and order fulfillment over the phone, live chat, WhatsApp, etc.
3. Handle all email communication that goes out to customers
4. Respond to customer queries over social media
5. Execute WhatsApp marketing campaigns
6. Record sales and order fulfillment data
7. Coordinate with the accounts department for payments and debtors
8. Work on day-to-day documentation and follow-ups
9. Assist in organizing and participating in events and exhibitions

Skill(s) required

English Proficiency (Spoken)
Earn certifications in these skills
Learn Business Communication

Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Other requirements

Previous customer service experience with a consumer-facing brand

Salary

Annual CTC: ₹ 3,60,000 - 4,80,000 /year

Perks

Informal dress code 5 days a week

Number of openings

1

About STAC Fine Jewellery

Website
STAC Fine Jewellery is a direct-to-consumer startup that introduces fine jewelry in 18 KT gold that can be worn by modern Indian women every day.
Activity on Internshala
Hiring since August 2021
25 opportunities posted
1 candidate hired
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.
Similar jobs you can apply to
Actively hiring
Business Development Executive
Headstrong HR Consulting Services

Navi Mumbai

CTC (ANNUAL)
₹ 2,00,000 /year
Experience
0-1 years
0-1 years experience
Fresher Job
View details
Actively hiring
Sales And Marketing Executive
IDDA Assurance

Mumbai

CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 /year
Experience
0-4 years
0-4 years experience
Job
View details
Actively hiring
Performance Marketing Executive
Advertising Saga

Mumbai

CTC (ANNUAL)
₹ 3,00,000 - 4,80,000 /year
Experience
0-3 years
0-3 years experience
Job
View details