As a customer service executive at Shree RK Solutions, you will be at the forefront of our business, ensuring that our clients receive top-notch service and support. Your role will require effective communication skills in both Hindi and English, as you will be interacting with a diverse range of customers.
Key responsibilities:
1. Responding to customer inquiries and resolving issues in a timely and professional manner
2. Providing product information and assistance to customers over the phone, email, and chat
3. Handling customer complaints and escalations with empathy and efficiency
4. Maintaining accurate records of customer interactions and transactions
5. Collaborating with other departments to address customer needs and improve overall service
6. Contributing to the development of customer service policies and procedures
If you are a proactive and customer-oriented individual with a passion for helping others, we want you to join our team and contribute to our success. Apply now and be a part of an exciting and dynamic work environment at Shree RK Solutions.
1. Those who are from or open to relocate to Navi Mumbai and neighboring cities
12th Pass and graduation pass preferred.
Annual CTC: ₹ 2,00,000 - 3,21,000 /year
Shree RK Solutions is a dynamic service provider specializing in outbound processes, particularly within the financial sector, where we proudly collaborate with Kotak Securities. Our core expertise lies in voice-based operations, focusing specifically on the seamless facilitation of demat account openings. With a commitment to excellence and efficiency, we leverage our proficiency to ensure a smooth and reliable experience for our clients. At Shree RK Solutions, we prioritize client satisfaction and aim to deliver unparalleled service standards in every interaction.
