We are looking for a dynamic Customer Service Executive to join our team at Astro Arun Pandit! If you have excellent English proficiency, both spoken and written, and a passion for providing top-notch customer service, then this is the role for you.
Key responsibilities include:
1. Providing exceptional customer service via phone, email, and chat channels
2. Resolving customer inquiries and complaints in a timely and professional manner
3. Maintaining accurate customer records and updating information as needed
4. Collaborating with other team members to ensure a seamless customer experience
5. Keeping up to date with product knowledge and company policies
6. Handling escalations and difficult situations with empathy and professionalism
7. Assisting with customer feedback collection and analysis to improve our services
If you are a customer service superstar with strong English language skills, apply now to be a part of our dedicated team!
Annual CTC: ₹ 2,00,000 - 3,00,000 /year
India's leading occult company with multiple services ranging from consultations, gemstones, courses, and much more.