Customer Service Executive Fresher Job

Key responsibilities:

1. Interact with customers via outbound calls to check on the status of requests.
2. Understand customer requirements by clarifying and probing for information.
3. Exhibit confidence and maintain a presentable demeanor.
4. Demonstrate excellent problem-solving and convincing skills.
5. Manage multiple projects simultaneously and adapt to changes effectively.
6. Work collaboratively in a team, stay self-motivated, and performance-oriented.
7. Use non-scripted probing techniques to determine customer needs and solve queries.
8. Display proficiency in US process, customer support, customer handling, international voice processing, and international processes.

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