As a customer service executive at DeoDap International Private Limited, you will be responsible for providing exceptional customer service to our clients. Your English and Hindi proficiency, both spoken and written, will play a crucial role in effectively communicating with customers. Your proficiency in MS Excel will also be utilized for data entry and analysis purposes.
Key responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a professional and timely manner
2. Resolve customer complaints and issues efficiently to ensure customer satisfaction
3. Maintain accurate records of customer interactions and transactions in MS Excel
4. Assist with order processing, tracking, and shipping logistics
5. Collaborate with other teams to ensure seamless customer experience
6. Identify and escalate priority issues to the appropriate channels for resolution
7. Continuously seek opportunities for process improvement and contribute to the overall growth of the customer service department
If you have a passion for customer service, excellent communication skills, and a strong attention to detail, we want to hear from you! Join our team at DeoDap International and be a part of a dynamic and growing company. Apply now!
Annual CTC: ₹ 2,00,000 - 2,10,000 /year
DeoDap International Private Limited is popularly known as DeoDap.com. We are popular in the industry as a B2B marketplace. DeoDap is the best place if you wish to learn and enjoy work place. We have launched a new project in India called 'VaCalvers.com, India ka dropshipping'.
