Are you passionate about customer satisfaction and have excellent communication skills? Join our team at Freedeem as a Customer Service Executive! We are looking for someone who is proficient in both spoken and written English, with the ability to effectively communicate with our customers. As a Customer Service Executive, you will play a key role in ensuring that our customers have a positive experience with our company.
Key Responsibilities:
1. Respond to customer inquiries and resolve issues in a timely and professional manner.
2. Provide product information and assistance to customers over the phone, email, and chat.
3. Process customer orders and ensure accurate and timely delivery.
4. Maintain customer records and update information in our database.
5. Collaborate with other departments to address customer concerns and improve overall customer experience.
6. Utilize MS-Excel to track customer interactions and analyze data to identify trends.
7. Continuously strive to exceed customer expectations and contribute to the overall success of the company.
If you are a proactive problem-solver with a passion for customer service, we want to hear from you! Apply now and take your career to the next level with Freedeem.
1. Those who are from or open to relocate to Rajkot
Annual CTC: ₹ 2,40,000 - 3,00,000 /year
Freedeem is a discount shopping site and a discount shopping app that helps you find and avail the best discount coupons in your city. It is one of the best discount deals websites that provides a discount on your offline purchase.
