Customer Service Fresher Job

Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and commitment to excellence, we offer personalized strategies and insights to help clients succeed in trading.

Job Overview

As a Customer Service representative at TechFun Consultant, you will be the frontline of our client-centric approach in the world of forex trading. Join us on this exciting journey towards financial success and assist clients with exceptional service.

Job Description

Fluent / Excellent Communication Skills
International Process
Graduation Mandatory
Freshers / Experience
Voice Process
5 Days Working
Rotational Shifts
Salary - 26K To 34K CTC
Location - Jaipur

Qualifications and Skills

Excellent communication skills to engage with clients effectively
Strong problem-solving abilities to address customer inquiries and concerns
Empathy and patience to understand and resolve client issues
Adaptability to navigate dynamic trading environments
Conflict resolution skills to handle challenging situations
Active listening to comprehend client needs and provide tailored solutions
Effective time management to balance multiple client interactions

Roles and Responsibilities

Interact with clients to provide assistance and resolve queries related to forex trading
Maintain a high level of professionalism and customer satisfaction in all interactions
Collaborate with the team to enhance the overall client experience
Document and report customer feedback and issues for continuous improvement

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.