Customer Service Fresher Job

Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. Join us on this thrilling journey towards financial success, where trading meets technology, and let's make trading not just profitable but also fun.

Job Overview

Full-Time Customer Service role in Jaipur for TechFun Consultant, a management consulting company with a client-centric approach in the world of forex trading. Entry-level position suitable for Fresher with less than 1 year of experience.

Job Description

Fluent / Excellent Communication Skills
International Process
Graduation Mandatory
Freshers / Experience
Voice Process
5 Days Working
Rotational Shifts
Salary - 26K To 34K CTC
Location - Jaipur

Qualifications and Skills

Excellent communication skills
Strong problem-solving abilities
Empathy and patience towards customers
Adaptability to handle diverse customer needs
Active listening and understanding of customer requirements
Effective conflict resolution skills
Time management for efficient handling of customer queries and concerns

Roles and Responsibilities

Provide exceptional customer service via phone, email, and chat
Assist clients with inquiries, issue resolutions, and account management
Maintain a positive and professional attitude towards customers
Collaborate with internal teams to ensure customer satisfaction
Document customer interactions and feedback for continuous improvement

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.