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Customer Service Fresher Job

Customer Service

Teleperformance India

Thane

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year

Experience

0-1 years

0-1 years experience

Apply By

8 Feb' 25

Posted 2 days ago

Fresher Job

4 applicants

About the job

Key Responsibilities:

1. Respond to customer inquiries via phone, email, or chat
2. Troubleshoot and resolve customer issues
3. Provide product and service information
4. Process orders, returns, and exchanges
5. Maintain customer records
6. Escalate complex issues to appropriate departments

Skill(s) required

No Match Found Sales

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Excellent communication and interpersonal skills

2. Strong problem-solving abilities

3. Ability to multitask and work in a fast-paced environment

4. Prior customer service experience preferred

Salary

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Perks

Informal dress code Cab/Transportation facility Health Insurance

Number of openings

About Teleperformance India

Website

Teleperformance India, established in 2001, is the leading provider of outstanding omnichannel customer experience at every single opportunity. Known for its quality offering and outstanding people practices, Teleperformance India evolved into the preferred offshore contact center outsourcing option for English-speaking nations. It is also a known name within the domestic market for its full suite of solutions extended in English and 11 regional languages.

With operations spread across Gurgaon, Indore, and Jaipur, over 8000 teleperformers deliver omnichannel customer experience, with solutions ranging from customer care, technical support, debt collection, customer acquisition, social media, data analytics, and back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels.

Activity on Internshala

Hiring since January 2025

1 opportunity posted