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Customer Service Process Associate (Voice-Hindi +English) Fresher Job

Actively hiring

Customer Service Process Associate (Voice-Hindi +English)

Genpact India Private Limited

Hyderabad

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,20,000 ₹ 2,20,000 /year

Experience

0 year(s)

0 year(s) experience

Apply By

11 Apr' 25

Posted few hours ago

Fresher Job

32 applicants

About the job

Key responsibilities:

1. Respond to customer queries and customer concerns
2. Provide support for data collection to enable Recovery of the account for end user.
3. Maintain a deep understanding of client process and policies
4. Reproduce customer issues and escalate product bugs
5. Provide excellent customer service to our customers
6. You should be responsible for exhibiting capacity for critical thinking and analysis.
7. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Earn certifications in these skills

Learn Business Communication

Skill(s) required

Effective Communication English Proficiency (Written) Hindi Proficiency (Written) Problem Solving

Earn certifications in these skills

Learn Business Communication

Other requirements

• Fluent in read/write/speak in English & Hindi language

Salary

Annual CTC: ₹ 2,20,000 /year

Number of openings

About Genpact India Private Limited

Genpact is a global professional services firm that emerged from General Electric in 1997, becoming independent in 2005. Headquartered in New York City, it specializes in digital transformation, technology, and business process management. Genpact offers services such as finance, accounting, supply chain management, analytics, and digital solutions across diverse industries like banking, healthcare, and retail. Utilizing advanced technologies, including AI and machine learning, Genpact helps clients worldwide enhance operational efficiency, customer experiences, and drive innovation.

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Hiring since July 2024

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