Customer Service Representative Fresher Job

Qualifications and Skills

Problem-solving abilities
Empathy and patience
Ability to handle difficult customers.
Time management skills
Attention to detail
Conflict resolution skills
Knowledge of product/service offerings
5days working & 2 offs
Cab facility

Roles and Responsibilities

1. Provide exceptional customer service via phone, email, and chat channels.
2. Assist customers with product inquiries, service issues, and general support.
3. Resolve customer complaints and escalate issues when necessary.
4. Maintain a positive, empathetic, and professional attitude towards customers.
5. Keep accurate records of customer interactions and transactions.
6. Collaborate with team members to improve customer experience and service efficiency.

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.