Customer Service Representative Fresher Job

Qualifications and Skills

Strong communication skills
Effective problem-solving abilities
Empathy and patience towards customers
Active listening skills to understand customer needs
Time management for efficient handling of tasks
Conflict resolution skills
Adaptability to handle diverse customer situations

Roles and Responsibilities

Provide exceptional customer service via phone, email, and chat
Resolve customer inquiries and complaints with professionalism
Maintain a positive, empathetic, and professional attitude towards customers
Ensure customer satisfaction and loyalty through effective communication
Manage time effectively to handle multiple customer interactions
Graduate and Undergraduate both can apply

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.