Customer Service Representative Fresher Job

We are looking for a dynamic individual to join our team as a 'Customer Service Representative' in Mumbai. If you have excellent English speaking skills and a passion for providing top-notch customer service, then this is the perfect opportunity for you!

Key Responsibilities:

1. Handle incoming customer inquiries via phone, email, and chat in a professional and courteous manner.
2. Assist customers with product information, placing orders, and resolving any issues or complaints.
3. Work closely with other team members to ensure customer satisfaction and retention.
4. Maintain accurate and detailed records of all customer interactions.
5. Collaborate with other departments to escalate and resolve complex customer issues.
6. Identify and recommend process improvements to enhance the overall customer experience.
7. Stay up-to-date on product knowledge and company policies to better assist customers.

If you are a self-motivated individual with strong communication skills and a customer-centric approach, then we want to hear from you! Join our team at Wehire Talent Solutions and be a part of a fast-paced and rewarding work environment. Apply now and take your career to new heights!

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