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Customer Service Specialist Fresher Job

Customer Service Specialist

Exela Technologies

Pune (Hybrid)

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,16,000 ₹ 2,16,000 /year

Experience

0-1 years

0-1 years experience

Apply By

18 Sep' 24

Posted 3 weeks ago

Fresher Job

17 applicants

About the job

Key Responsibilities:

1. Make outbound calls to customers.
2. Follow a structured script to ensure compliance and consistency in communication.
3. Maintain detailed records of customer interactions.
4. Provide exceptional customer service while adhering to company policies and procedures.

Skill(s) required

English Proficiency (Spoken)

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Should be flexible working night shifts.

2. Experience in International BPO would be an added advantage.

3. Undergraduate, Graduate (B Com, BA,) no technical background.

4. Excellent Communication and negotiation skills.

Salary

Annual CTC: ₹ 2,16,000 /year

Perks

Health Insurance Life Insurance

Number of openings

About Exela Technologies

Global leaders in digital transformation and business optimization, Exela delivers technology and data driven innovation for businesses in all industries

Activity on Internshala

Hiring since July 2024

2 opportunities posted