Customer Success Executive Fresher Job

Customer Success Executive

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,45,000 ₹ 2,00,000 - 2,45,000 /year
Experience
0 years
0 years experience
Apply By
2 Nov' 24
Posted 1 day ago
Fresher Job

About the job

This is a full-time on-site role for a customer success executive at Planet NEXTgen Technologies. The customer success executive will be responsible for ensuring customer satisfaction, optimizing customer retention, analyzing customer data, providing customer support, and managing customer accounts.

Key responsibilities:

1. Managing customer Satisfaction/retention
2. Handling customer support
3. Managing accounts

Skill(s) required

MS-Excel MS-Office MS-PowerPoint MS-Word SQL
Earn certifications in these skills

Other requirements

1. Excellent written and verbal communication skills

2. Strong problem-solving and decision-making abilities

3. Ability to build and maintain strong client relationships

4. Familiarity with industry-standard CRM software

5. Experience in the technology or software industry is a plus

6. Bachelor's degree in business, marketing, or a related field

7. Knowledge of SQL is a must

8. Excellent presentation skills

9. Ready to travel for project implementation

10. Analytical Skills

Salary

Annual CTC: ₹ 2,00,000 - 2,45,000 /year

Perks

5 days a week

Number of openings

1

About Planet NEXTgen Technologies

Planet NEXTgen Technologies (PNT) is a technology product development and software services company funded by Planet Investments and Ventures.
Activity on Internshala
Hiring since August 2016
99 opportunities posted
24 candidates hired
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