Twirll is looking for a dynamic and hardworking Customer Success & Testing Executive with one mission: to make our customers successful. We seek a passionate individual to work with businesses, understand their problems, and deliver solutions tailored to their needs. This is a vital role in our company, and you will be joining a team that works with the latest technologies to deliver new features and improvements daily.
Key Responsibilities:
1. Build solutions that automate and grow customers' businesses
2. Understand and address business problems
3. Work on automating business processes
4. Collaborate with product, design, sales, marketing, and development teams to define feature specifications and timelines
5. Define solutions to user problems and help set priorities
6. Design solutions for businesses that can be replicated across similar or different industries
7. Develop high-performance, scalable, and maintainable user interfaces using the latest web technologies
8. Stay updated with constantly evolving technology trends
9. Perform manual testing and handle different phases of testing
10. Develop automated testing frameworks for products and QA
11. Collaborate with product and design teams to define testing specifications and timelines
12. Test various applications, including mobile apps, web apps, and APIs
Why join us:
1. Deliver good to the community, the planet, and improve people's lives through our platform
2. Join a high-growth startup with a large customer base of businesses
3. Receive company shares as part of employee benefits
4. Enjoy a pragmatic, approachable culture from the CEO down
5. Focus on delivering value to customers
6. Join a team with satisfied customers who testify to our solutions and team effectiveness
7. Access thousands of APIs for technologists and developers to create new innovations
8. Be part of a fun team with company events
Twirll is a Business Ready Digital Cloud Platform that offers a range of cloud technology and products, including multi-channel Sales, Marketing, CRM and lead management, Invoicing, Purchasing, Automated Inventory and Order management, Loyalty system, IOT Connect, and shared service center for business operations. It caters to retail (B2C), wholesale (B2B), hospitality, and services. It's comprehensive cloud-based solutions aims to help businesses grow faster, automate, and run successfully.
