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Customer Success & HelpDesk & Operations Manager Fresher Job

Actively hiring

Customer Success & HelpDesk & Operations Manager

The Agency Source

Delhi

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year

Experience

0-2 years

0-2 years experience

Apply By

9 May' 24

Posted 2 weeks ago

Fresher Job

140 applicants

About the job

Key responsibilities:

1. Handle B2B customer communication
2. Resolve queries and ensure issue resolution
3. Conduct website user demos
4. Support the sales team with backend tasks
5. Generate leads from existing/new customers
6. Give feedback and manage quality of content creation teams to meet client standards
7. Timely delivery of daily reports
8. Coordinate with the tech team for updates
9. Assist in client invoicing and client-related financial tasks

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written) Sales

Earn certifications in these skills

Learn Business Communication

Other requirements

Strong work ethic

Exceptional professionalism (reporting directly to the head of marketing and sales)

Eagerness to learn

Motivated and cheerful disposition

Ability to work harmoniously within the team

Strong English skills

Salary

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Perks

Informal dress code Free snacks & beverages

Number of openings

About The Agency Source

Website

iBankLive.com is a website by The Agency Source, India's largest creative media monitoring firm for TVC commercials, press ads, radio spots, internet ads, and news.

Activity on Internshala

Hiring since June 2018

59 opportunities posted

4 candidates hired