Customer Support And Sales Fresher Job

Qualifications and Skills

Excellent communication skills in English, Kannada, and Hindi
Strong problem-solving and analytical abilities
Ability to work in a fast-paced and target-driven environment
Exceptional interpersonal skills and ability to build rapport with customers
Previous experience in a customer support or sales role is a plus
Proficient in using CRM software and MS Office tools
Ability to multitask and prioritize responsibilities
Positive attitude and willingness to learn and adapt

Roles and Responsibilities

Provide exceptional customer service by addressing customer inquiries, resolving issues, and escalating complex cases to the appropriate teams
Generate sales leads and actively promote our products and services to customers
Handle customer complaints and ensure timely resolution
Maintain accurate records of customer interactions and transactions
Collaborate with cross-functional teams to improve customer experience and drive sales growth
Stay up-to-date with product knowledge, industry trends, and best practices
Meet and exceed sales targets and contribute to overall team goals
Identify opportunities for upselling and cross-selling to maximize revenue
Proactively engage with customers to gather feedback and identify areas for improvement

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.