We are looking for a customer support executive to handle customer queries, process daily orders, and deliver orders to customers using Intercom.com's messaging system (chat support only). The work will be conducted in a private office space within a home setup. The ideal candidate should have excellent English communication skills, strong organizational abilities, and experience in customer support or order processing.
Key responsibilities:
1. Respond to customer inquiries via Intercom.com chat system
2. Process and manage daily customer orders
3. Deliver completed orders to customers
4. Maintain accurate customer records and logs
5. Ensure a professional and timely response to all queries
Requirements:
Fluent in English (written and spoken)
Prior experience in customer support, chat-based support, or order processing is a plus
Basic knowledge of using Intercom.com or similar chat-based customer support tools
Reliable and punctual, able to manage workflow efficiently
Comfortable working in a private home office environment
Must be trustworthy and able to handle confidential customer data
Additional Information:
This is not a remote job - the employee will work from a partial office setup at the employer's home
Suitable for someone looking for a stable, office-like job in a comfortable home setting
1. Candidates who are from Delhi and neighboring cities
Annual CTC: ₹ 2,10,000 - 2,70,000 /year
Annual CTC breakup:
1. Fixed pay: ₹ 2,00,000 - 2,50,000 /year
2. Variable pay: ₹ 10,000 - 20,000 /year
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