Customer Support Executive Fresher Job

Customer Support Executive

Gurgaon

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0 year(s)
0 year(s) experience
Apply By
26 Mar' 25
Posted 2 weeks ago
Fresher Job

About the job

Job summary:

This role is centered on responding to customer enquiries with efficiency and timeliness, by providing an outstanding experience to our customers.

General tasks:

1. Handling incoming calls/outbound calls
2. Replying to customer emails
3. Chatting and replying to customer queries
4. Coordinating with logistic partners related to order deliveries
5. Following up on customer complaints and other e-commerce related tasks

Requirements:

Strong communication skills
Comfortable with shifts
Quick learner
Ability for multitasking
Self-motivated
Patience and calmness when dealing with angry customers

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written)
Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Number of openings

4

About Dew Solutions Private Limited

Dew Solutions Private Limited is a premier provider of strategic IT services designed specifically for large-enterprise and mid-tier organizations and founded in 2010 by graduates from IITs, all with expertise in distributed software development and years of experience servicing the U.S. market. We specialize in a suite of application development that is mission-critical for businesses and enterprises, for clients across the world. Once we get engaged with our clients, we take pride in ownership of the design, development, quality & support for their products. Dew Solutions Private Limited works directly with its customers to design and implement enabling technologies that will accelerate their core business. We are a CMMI and ISO-certified organization.
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Hiring since February 2023
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