Customer Support Executive Fresher Job

Job Details:
Designation: Process Executive

Roles and Responsibilities:
Responsible for the end user's Ads accounts.
Support End users on issues related to their accounts on Ads Billing, Policy, and other operational issues through all channels Chat (Highest %), Email & Phone.
Stay updated with Ads trends.
Provide new strategies to the end user for hassle-free Ads promotions.

Interview Details:

Level 1:Telephonic Interview
Level 2: Aptitude Test
Level 3: HR Discussion

Eligibility Criteria:
2020, 2021 & 2022, 2023 batch of any degree.
Consistent academic record of 50% in 10th, 12th, UG.
Maximum of 2 years of gap in education and not beyond year experience candidates.
Strong written and verbal communication.
Knowledge of ad product.
Excellent problem-solving and analytical skills, combined with impeccable business judgement and industry knowledge

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.