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Customer Support Executive Fresher Job

Actively hiring

Customer Support Executive

Petrichor Investment Private Limited

Hyderabad

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 ₹ 2,00,000 /year

Experience

0-1 years

0-1 years experience

Apply By

14 Jul' 24

Posted 1 week ago

Fresher Job

59 applicants

About the job

Key responsibilities:

1. Interact with customers via phone, email, chat, and social media to address inquiries and resolve issues promptly.
2. Troubleshoot and resolve customer concerns, ensuring timely resolution and satisfaction.
3. Maintain accurate records of customer interactions and feedback in the CRM system.
4. Collaborate with cross-functional teams to address customer needs and feedback.
5. Educate customers on product features and best practices to enhance their experience.
6. Adhere to company standards for customer support excellence.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Hindi Proficiency (Written) Telugu Proficiency (Spoken) Telugu Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Bachelors degree preferred.

2. Previous experience in customer support or a related role.

3. Excellent communication and problem-solving skills.

4. Proficiency in CRM software and customer support tools.

5. Ability to multitask and prioritize effectively.

6. Customer-centric mindset and passion for exceeding expectations.

Salary

Annual CTC: ₹ 2,00,000 /year

Number of openings

About Petrichor Investment Private Limited

Website

One-of-a-kind venture-building firm- Petrichor Investment works with budding entrepreneurs who have crossed the prototype phase & not only funds but also strategy consulting & marketing support for growth, before they reach out to VC funds.

Activity on Internshala

Hiring since December 2023

37 opportunities posted

1 candidate hired