As a 'Customer Support Executive' at Turito, you will be responsible for providing exceptional customer service and support to our clients. You will have the opportunity to engage with clients, build strong relationships, and ensure their satisfaction with our services. Your excellent communication skills will be crucial in resolving client queries and issues effectively.
Key responsibilities:
1. Responding to client inquiries and providing timely and accurate information
2. Building and maintaining strong relationships with clients to ensure their needs are met
3. Addressing and resolving client concerns in a professional and efficient manner
4. Collaborating with team members to ensure client satisfaction and retention
5. Identifying opportunities to improve client satisfaction and loyalty
6. Providing feedback to the team regarding client interactions and trends
7. Continuously seeking ways to enhance the overall customer experience at Turito
Turito is a revolutionary e-learning platform launched to make quality online education easily available to every student. Turito offers online coaching for all kinds of competitive exams, such as SAT, ACT, PSAT, subjective SAT & APs for 5th to 12th-grade students along with complete guidance in the college application process for admissions into top ivy league colleges. Bearing a highly experienced faculty (between 10-25 years) with a proven track record in teaching English, mathematics, reading comprehension, and writing skills, Turito is driven to provide the best of online education to students across the globe. We also offer online coaching for engineering and medical entrance exams like IIT JEE, NEET, and foundation courses for 4th to 12th students (CBSE, ICSE & state syllabus).
