Customer Support Executive Fresher Job

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Actively hiring
Customer Support Executive

Kanpur Dehat

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
0-1 years
0-1 years experience
Apply By
12 Jun' 24
Posted 3 weeks ago
Fresher Job
52 applicants

About the job

Customer Support Executive (only For Girls)

Key responsibilities:

1. Respond promptly to customer inquiries via phone, email, or chat
2. Handle and resolve customer complaints in a professional and timely manner
3. Provide accurate information about products/services and company policies
4. Process orders, returns, and exchanges according to company guidelines
5. Maintain a high level of customer satisfaction through exceptional service
6. Collaborate with other departments to address customer needs and improve processes
7. Keep accurate records of customer interactions and transactions
8. Identify and escalate priority issues to the appropriate team members
9. Stay up-to-date on product knowledge and industry trends

Skill(s) required

Client Relationship Effective Communication Negotiation & Problem-solving
Earn certifications in these skills
Salary
Duration: 3 months
Salary during probation: ₹10,000 - 15,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Number of openings

5

About Astro Arun Pandit

India's leading occult company with multiple services ranging from consultations, gemstones, courses, and much more.
Activity on Internshala
Hiring since October 2023
75 opportunities posted
3 candidates hired
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