Customer Support Executive Fresher Job

Are you looking for an exciting opportunity to showcase your skills in effective communication and language proficiency? The Future University is seeking a dynamic and customer-centric individual to join our team as a Customer Support Executive.

As a 'Customer Support Executive' at The Future University, you will be responsible for providing exceptional customer service to our students and faculty.

Key Responsibilities:

1. Handling incoming customer inquiries via phone, email, and chat in a professional and timely manner.
2. Resolving customer issues and providing solutions to ensure a positive customer experience.
3. Communicating with customers in both English and Hindi to cater to our diverse student population.
4. Collaborating with internal teams to address customer concerns and escalate issues when necessary.
5. Maintaining accurate records of customer interactions and transactions in our CRM system.
6. Assisting with administrative tasks such as processing refunds, updating customer information, and generating reports.
7. Contributing to a positive work environment and fostering a culture of continuous improvement within the customer support team.

If you have a passion for helping others, strong communication skills, and proficiency in English and Hindi, we want to hear from you! Join us at The Future University and be a part of our mission to provide exceptional support to our students and faculty. Apply now!

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