As a customer support executive with us, you will play a crucial role in ensuring customer satisfaction and loyalty. Your excellent English proficiency will be key in providing top-notch support to our valued customers.
Key responsibilities:
1. Respond to customer inquiries and resolve issues in a timely and professional manner
2. Manage customer accounts and update information accurately in MS Excel
3. Coordinate with other departments to ensure seamless customer experience
4. Provide product information and assistance to customers to drive sales
5. Assist in developing customer service strategies to enhance overall customer satisfaction
6. Collaborate with the team to achieve monthly targets and KPIs
If you are passionate about customer service, are great at communication, and have a knack for problem-solving, we invite you to join our dynamic team! Take the next step in your career and make a meaningful impact in the beauty industry with us. Apply now!
Annual CTC: ₹ 2,00,000 /year
At ZemeFresh, we are building a new category in the beauty services space - that of pure, fresh, chemical-free offerings at home. We are an early-stage startup, founded by a partner of a VC fund that has backed companies like Sugar Cosmetics, Sharechat, and iimjobs. We ourselves are backed by credible investors who believe in our vision of making natural home remedies available to every household in India. Recently we got a chance to be a part of the widely acclaimed series TVF Pitchers - do check us out in Episode 1 :)
We are looking for rockstars to join our amazing team - young people who want to learn & grow with us. So if you're someone who wants to kickstart her/his career by handling big responsibilities early on, do apply!
