1. Customer Interaction: Respond to customer inquiries via phone, email, or chat with professionalism and patience
2. Issue Resolution: Resolve customer concerns, troubleshoot problems, and provide effective solutions.
3. Process Adherence: Follow established processes, guidelines, and protocols to ensure consistent service delivery.
4. Assist users in troubleshooting issues, setting up accounts, and understanding app features.
1. Education: High school diploma or equivalent; some roles may require higher education.
2. Communication Skills: Strong verbal and written communication skills in the relevant language(s).
3. Problem-Solving: Ability to analyze situations and provide effective solutions.
4. Customer Service Orientation: Prior experience in customer service or call center is beneficial.
Salary
Duration: 1 month
Salary during probation: ₹10,000 /month (only for freshers)
After probation:
Annual CTC: ₹ 2,00,000 /year
Number of openings
5
About Abhinav IT Solutions Private Limited
Abhinav IT Solutions is a full-stack product engineering and development company with its development center in Pune, Maharashtra and support center in Chikhli, Maharashtra. We are a primary product based company with 28+ products already launched in the market so far. We believe in developing amazing products, as well as providing full-stack development services to our clients.
We are ISO 9001:2015 and ISO 27001:2013 certified. We believe in serving excellence and Value return to our clients by using new-age technologies to provide seamless services and dependable deliveries.
Abhinav IT Solutions Private Limited has been in focus on the development of software since the last 8 YEARS In this time the company has had more than 134 happy clients for custom software development. We are having more than 510,000 end users for products. With a keen focus on new-age technology, We have helped our clients for Cloud, mobility, e-commerce, data analytics, mobile apps, e-governance, etc.
