As a desktop support engineer, you will have the opportunity to showcase your skills in Advanced Excel while providing exceptional technical support to our team. We are looking for a dynamic individual who is passionate about troubleshooting and problem-solving to join our growing company.
Key responsibilities:
1. Provide technical support for desktop computers, peripherals, and software applications
2. Install, configure, and troubleshoot hardware and software systems
3. Collaborate with other IT team members to resolve technical issues in a timely manner
4. Maintain accurate documentation of all support activities and solutions
5. Train end-users on software applications and best practices for computer usage
6. Stay up-to-date on the latest technology trends and advancements in the field
7. Assist with special projects and initiatives as assigned by the IT manager
If you are a self-motivated individual with a strong background in desktop support and Advanced Excel skills, we want to hear from you.
OutworX is a leading provider of cloud, mobility, social, and analytics solutions to small and large enterprises. Our multi-domain experience enables us to integrate best practices from various industries to develop innovative solutions best suited for business needs. OutworX has designed, developed, and implemented solutions for complex business flows including PCI-compliant payment gateways, point of sale solutions, mobile consumer applications, integration solutions with third-party web services, external legacy databases, and more.
Headquartered in the US, OutworX has a state-of-the-art offshore development center in Noida, India. In addition to being a solutions provider, OutworX is a preferred choice for a range of software product development services including new product development, testing & implementation, product re-engineering & migration, quality assurance (QA), product support & maintenance, and staffing services.
