Are you a digital marketing enthusiast with a passion for health and wellness? Traya Health is looking for a talented fellow marketing enthusiast to join our team!
Key Responsibilities:
1. Ensure a swift turnaround time in resolving cases to meet and exceed expectations
2. Proactively oversee social media pages across the web using advanced tools to ensure no conversation is overlooked
3. Craft comprehensive ORM reports, analyze data, and continually enhance insights to elevate our online strategies
4. Collaborate closely with the internal customer service team for seamless coordination
5. Stay vigilant on the competitive landscape, providing meaningful suggestions to strengthen our brand position
6. Generate positive customer feedback on platforms such as Quora, Reddit, blogs, and more
7. Continuously enhance our ORM tool by making valuable additions and improvements
8. Actively search for and identify new platforms where the Traya Health brand is mentioned, ensuring a proactive online presence
If you have a creative mindset and a knack for digital marketing, we want to hear from you! Join us at Traya Health and help us revolutionize the way people approach their health and wellness journey.
1. Prior experience in customer service with good communication skills
2. Graduate in Mass Media or any equivalent bachelor’s degree field
3. 3 years of work experience with a digital agency
4. Professional-level proficiency in English, excellent written oral communication
5. Must be an informed and active follower of social media and digital trends
Annual CTC: ₹ 2,16,000 - 2,76,000 /year
Traya is an Indian direct-to-consumer healthcare and personal care brand that provides holistic treatment for consumers dealing with hair loss. The Company provides a personalized, doctor-recommended treatment that helps determine the root cause of hair fall among individuals, along with a range of hair care products that are curated from a combination of Ayurveda, allopathy, and nutrition.
