Executive Career Counsellor Fresher Job

The 'Executive Career Counsellor' is the first point of contact for customers interested in buying a course from Skill-Lync. The role is not to sell Skill-Lync courses but instead to create a profile of each customer based on their needs, desires, and ambitions. This profile is used to create a personalized career plan based on which Skill-Lync courses will be recommended to the customer by a team of experts.

Key Responsibilities:

1. Making daily outbound calls from a provided database to potential customers.
2. Speaking to potential customers to create profiles and assess the potential of making a sale.
3. Scheduling personalized sessions with technical experts.
4. Following up with customers for attendance at these sessions.

Requirements:

1. Strong communication skills
2. Empathy
3. Active listening skills
4. Product knowledge
5. Time management
6. Self-motivated
7. Analytical thinking
8. Tech-savvy

A successful executive career counselor at Skill-Lync is one who can correctly capture all information required to create a personalized career plan for customers, follow through and convince customers to attend the session with satisfaction and coordinate with technical experts and pricing specialists to ensure relevant programs are pitched to the customer.

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