As the first person in the Founder's Office, you will help the founder's achieve more by owning and taking on initiatives around building culture, optimizing operations, handling customers, developing strategy, and managing communications.
Our ideal candidate is proactive, eager to learn, willing to experiment, and excited to communicate with customers.
Key Responsibilities:
1. Foster a culture of continuous improvement, collaboration, and operational efficiency within the team.
2. Communicate with clients, including onboarding, support and everything.
3. Design and document organizational processes to create a lean, efficient structure that aligns with achieving product-market fit (PMF) through objectives and key results (OKRs).
4. Conduct research, including stakeholder interviews, facilitating brainstorming sessions, and performing analysis on projects involving marketing, product development, and other key initiatives.
5. Handle ad-hoc tasks and projects as needed, demonstrating flexibility and a proactive approach.
What we're looking for:
1. Founder's mindset: You think like an owner, always looking for opportunities to innovate and willing to take on any task, big or small.
2. Ownership mentality: You take full responsibility for projects, ensuring high-quality outcomes and consistent iteration.
3. Good with people: You excel at building relationships and communicating effectively.
4. Documentation freak: You live in Notion. You write and communicate extremely well with a structured thought process.
5. Resourceful and autonomous: You thrive in fast-paced, high-autonomy, and sometimes chaotic environments, taking initiative and figuring things out independently using first-principles thinking.
6. Passion: You're excited about Swyftin's mission to make guest communication easier and better.
7. Eager to learn: You are always learning, reading, and absorbing knowledge from others to continually improve yourself.
Note: You'll be joining our small, highly ambitious team, working directly with Nikhil (Founder/CEO).This is a full-time role based in Delhi, India.
We are fast, friendly, and fully functional and our professional construction company is well renowned throughout India. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. We always stand behind our work, with customer satisfaction being our #1 priority. Contact us to learn more about our incredible staff and how they can help you!
