1. Greeting visitors: Welcome visitors and clients warmly, direct them to appropriate personnel, and ensure a positive first impression.
2. Answering calls: Manage and screen incoming calls, transfer them to relevant departments, and handle inquiries or direct them to suitable resources.
3. Managing reception area: Maintain a clean and organized front desk area, ensuring it reflects the company's professional image.
4. Working on mail and package handling: Sort and distribute incoming mail, receive and dispatch packages, and notify recipients promptly.
5. Scheduling appointments: Manage appointment schedules, conference room bookings, and maintain a calendar for meetings and events.
6. Providing administrative support: Assist with data entry, document filing, ordering supplies, and other clerical duties as needed.
7. Working on visitor management: Maintain visitor logs, issue visitor badges, and ensure adherence to security protocols.
8. Providing customer service: Respond to general inquiries via phone, email, or in-person, providing accurate information about company services.
9. Assisting staff: Support team members and management with ad-hoc administrative tasks, including document preparation and handling basic inquiries.
StratefiX passionately delivers its advisory and implementation services in the area of management consulting to clients varying from SME sectors to large conglomerates.