Hardware Support Software Executive Fresher Job

Hardware Support Software Executive

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year
Experience
0-1 years
0-1 years experience
Apply By
13 Dec' 24
Posted few hours ago
Fresher Job

About the job

Key responsibilities:

1. Install, configure, and maintain computer hardware, systems, and networks
2. Diagnose hardware and software problems, and provide solutions
3. Serve as the primary point of contact for client queries and concerns
4. Build and maintain strong client relationships to ensure customer satisfaction
5. Provide remote and on-site support to resolve client issues promptly
6. Provide support for software installations, updates, and configurations
7. Troubleshoot and resolve software conflicts and performance issues
8. Work closely with the software development team to escalate any software bugs or issues
9. Effectively communicate technical information to both technical and non-technical clients
10. Document and report on client issues, resolutions, and future action plans
11. Prepare and present reports on support activities to the management
12. Travel to client locations, both within and outside Mumbai

Requirements:

1. Bachelor's degree in Computer Science, Information Technology, or a related field
2. Strong knowledge of computer hardware and assembly
3. Proficiency in troubleshooting both hardware and software issues
4. Excellent client management and communication skills
5. Ability to work independently and handle multiple client queries
6. Strong problem-solving abilities and attention to detail
7. Experience in customer support or IT helpdesk roles
8. Knowledge of networking principles and peripheral devices
9. Ability to work under pressure and meet deadlines

Location:
The candidate must be willing to work from our Bhayander office.

Skill(s) required

Computer Networking Effective Communication Software Testing
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Salary
Duration: 6 months
Salary during probation: ₹10,000 - 12,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Perks

5 days a week

Number of openings

1

About Daten & Wissen Private Limited

Daten & Wissen is a customized artificial intelligence solutions provider working on some of the state-of-the-art technologies to convert it into a successful business run. The company was incorporated last year in Mumbai. It was established to enter the world of artificial intelligence, innovate and help clients leverage the power of AI to increase their business. It is a DPIIT-recognized startup and also an NVIDIA Inception startup partner.
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Hiring since October 2021
82 opportunities posted
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