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Implementation Associate – Customer Success Fresher Job

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Implementation Associate – Customer Success

Mobisy Technologies Private Limited

Delhi, Gurgaon, Bangalore, Noida

Start date

Starts Immediately

CTC (ANNUAL)

₹ 4,00,000 - 5,00,000 ₹ 4,00,000 - 5,00,000 /year

Experience

0-2 years

0-2 years experience

Apply By

15 Jun' 24

Posted 3 weeks ago

Fresher Job

126 applicants

About the job

Key responsibilities:

1. Handling end-to-end implementation of Bizom, a leading SaaS/cloud-based supply chain automation product for the FMCG industry.
2. Understanding software architecture and configuration of the product to match customer requirements.
3. Working with master data, assisting with service requests, and troubleshooting problems with data.
4. Client Interaction: Handling clients and communicating client s requirements to internal teams.
5. Coordinating with respective stakeholders and providing technical assistance to clients within SLA.
6. Helping customers generate reports and offering thorough expertise to customers on the product and its usage.
7. Documenting the client s requirements and getting a sign-off.
8. Conducting quality checks of deliverables, conducting UAT with the client, and getting sign-off.
9. Ensuring the user s adoption post-go-live and sharing a regular update with the client.

Skill(s) required

Effective Communication Email Marketing MS-Excel

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Other requirements

1. Excellent communication skills (written and verbal) and strong documentation skills.

2. Computer and mobile-savvy with moderate knowledge of MS Excel.

3. Understanding of the FMCG business model.

4. Willingness and eagerness to work in a high-pressure fast-growing start-up environment.

5. Experience in SaaS product onboarding and support will be an added advantage.

Salary

Annual CTC: ₹ 4,00,000 - 5,00,000 /year

Perks

Informal dress code 5 days a week Free snacks & beverages Health Insurance Life Insurance

Number of openings

About Mobisy Technologies Private Limited

Website

Mobisy Technologies Private Limited is a high-growth, VC-funded tech company that's transforming the retail supply ecosystems in several markets including India, Africa, the Middle East, and Europe through its product, Bizom. Mobisy is one of the top 10 tech startups in India (according to YourStory) and was included in Deloitte Technology Fast 50 India three times in a row. But what we really take pride in is our 300+ enterprise customers and hundreds of thousands of users loving our products and telling the world about it. Customers' high ratings to Mobisy on Gartner (4.6 on 5) indicate we are the most loved solution among them.

Activity on Internshala

Hiring since January 2016

73 opportunities posted

7 candidates hired