Inbound Customer Voice Process Fresher Job

Job Summary:
We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Executive for a domestic process. The role involves handling inbound and outbound calls, resolving customer queries, and ensuring the highest levels of customer satisfaction.Key Responsibilities:
Handle inbound and outbound calls as part of a domestic customer service process.
Resolve customer queries and provide information effectively over the phone.
Ensure accurate documentation of calls and issues.
Maintain a professional and courteous demeanor during customer interactions.
Address customer complaints or escalations in a timely manner.
Follow process guidelines to meet performance targets and KPIs.

Job Description.
Domestic Process
Inbound/Outbound Process
Process on Calling
Resolving customer queries through phone calls
Age Limit: 18 to 30 years


Qualifications and Skills
Graduation Mandatory
Must be able to Speak in Hindi and basic English
Working days
Working days: 6 days in a week
Weekly off: 1 day (Rotational) and not necessarily (Saturday / Sunday)

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.