International Non Voice Process Fresher Job

Company Overview
FLY CONSULTING SERVICES is a promising placement company operating in Telangana. We offer a range of staffing and placement solutions across different industries for companies of all sizes. Our experienced professionals connect clients with the best prospects, allowing them to focus on their core business. For more information, visit our website at www.flyconsultingservices.com.

Job Overview
We are looking for freshers for the position of International Non-Voice Process at our Hyderabad office. This is a full-time role suitable for candidates with 0-1 years of work experience. The ideal candidate should have strong customer service skills.

For Interview call the numbers :- 7997995113,7997995119,7997995112,8886860861

Qualifications and Skills
Customer Service (Mandatory skill)
Good communication skills, both written and verbal
Customer service orientation with a positive attitude
Experience or familiarity with customer care executive roles
Prior experience or knowledge of International BPO operations
Capability to handle non-voice processes efficiently
Ability to work in a dynamic and fast-paced environment
Problem-solving skills to effectively address customer queries and issues

Roles and Responsibilities
Handle international customer queries efficiently through non-voice channels
Provide accurate and timely information to customers
Maintain a high level of customer satisfaction by resolving issues promptly
Collaborate with team members to meet and exceed service standards
Keep records of customer interactions and transactions accurately
Identify and escalate complex queries or issues to the proper channels
Participate in training sessions to improve service capabilities
Adhere to company policies and standard operating procedures for customer service

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.