Junior Operations Associate Fresher Job

Key Responsibilities:
Order Management:
Process and monitor customer orders through the company's backend systems.
Coordinate with the warehouse team to ensure timely order fulfillment.
Inventory Management:
Track stock levels and flag low-stock situations.
Update inventory records regularly to ensure accuracy.
Logistics Coordination:
Liaise with courier partners to ensure timely pickups and deliveries.
Monitor shipment statuses and address delivery-related issues.
Customer Support Assistance:
Collaborate with the customer support team to resolve order-related queries.
Process refunds, returns, and exchanges efficiently.
Vendor Communication:
Coordinate with suppliers and vendors for order supplies and materials.
Reporting and Documentation:
Maintain accurate records of daily operational activities.
Generate weekly and monthly performance reports.
Process Improvement:
Identify and suggest improvements to streamline operations.
Who You Are:
Education: Graduate (any discipline); candidates pursuing higher education are also welcome.
Skills:
Basic understanding of e-commerce operations.
Strong organizational skills and attention to detail.
Good communication skills (both written and verbal).
Proficiency in MS Office (Excel, Word, PowerPoint).
Traits:
Problem solver with a proactive approach.
Team player who thrives in a fast-paced environment.
Willingness to learn and adapt.
What's in It for You?
Hands-on experience in e-commerce operations.
Exposure to end-to-end operational workflows.
Opportunity to work in a vibrant and supportive team.
Learn best practices in D2C brand management.
Location: Ahmedabad
Working Hours: 10 AM - 6 PM, 6 days a week

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