Junior Operations Associate Fresher Job

Key responsibilities:

1. Post payments received from insurance companies, patients, and other third-party payers accurately and in a timely manner.
2. Reconcile posted payments with remittance advice received from insurance companies to ensure accuracy.
3. Investigate and resolve any discrepancies or issues related to posted payments.
4. Work closely with the billing department to ensure accurate and timely billing of claims.
5. Follow up on unpaid or denied claims to identify reasons for non-payment and take appropriate actions to resolve them.
6. Review and process adjustments, refunds, and write-offs as necessary.
7. Maintain up-to-date knowledge of billing regulations, coding changes, and payer requirements.
8. Provide excellent customer service to patients and insurance companies regarding payment inquiries and disputes.
9. Generate reports and analyze payment trends to identify areas for process improvement.
10. Collaborate with other departments, such as coding and accounts receivable, to optimize revenue cycle management processes.

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