Junior Operations Associate Fresher Job

Junior Operations Associate

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-1 years
0-1 years experience
Apply By
28 Nov' 24
Posted 1 day ago
Fresher Job

About the job

Key responsibilities:

1. Use established guidelines and regulatory requirements, conduct video calls with clients to verify their identities.
2. Verify IDs, address proofs, and other relevant documents issued by the government.
3. Perform due diligence checks, including document screening and other assessments.
4. Collect all document required information, maintaining accurate and secure records.
5. Ensure compliance with know your customer (KYC) regulations.
6. Provide exceptional customer service, responding to client inquiries and resolving issues promptly.
7. Collaborate with internal stakeholders to resolve discrepancies or issues.
8. Stay up-to-date with changing regulations, policies, and procedures.

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Excel Operations
Earn certifications in these skills

Other requirements

1. Hindi and English proficiency.

2. Should be OK with 6 days work from office.

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Number of openings

20

About WeRize

Founded in 2019 by Vishal Chopra and Himanshu Gupta, WeRize is building India's largest financial services brand for the 500 Mn lower middle-income customers in 4000+ small cities (which we call 'India 4'). This customer segment has very little penetration of formal loans, insurance, or saving products as existing financial service players see this segment as risky and non-profitable. We have created custom lending, insurance, and saving products that are tailor-made to serve the needs of Indian customers.

To reach these customers at low CAC, we have built a proprietary tech-enabled offline-to-online social distribution channel where we have onboarded thousands of financially literate freelancers such as LIC agents and junior financial sector employees in 1000+ cities. Our fully automated social partner app is available in 6 Indian languages and helps us manage these partners remotely without any physical presence.
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