As a junior operations associate at MiM-Essay, you will be an integral part of our dynamic team, supporting the day-to-day operations of our business. You will have the opportunity to work closely with various departments, gaining valuable experience and contributing to the overall success of the company.
Key responsibilities:
1. Efficiently managing customer interactions via email, phone calls, and messaging platforms
2. Delivering timely and courteous responses to address customer inquiries and follow-up requests
3. Establishing and nurturing trustworthy relationships with students, providing guidance throughout their entire application journey
4. Conducting comprehensive consultations with clients to gain insights into their profiles and academic aspirations
5. Engaging with clients to facilitate document collection and necessary interactions
6. Proactively connecting with students to guarantee a seamless experience from the application phase to the final results
7. Supporting the team in completing administrative tasks, such as drafting emails, preparing reports, and handling inquiries
8. Using MS Office tools to create presentations, documents, and spreadsheets for various projects and presentations
9. Collaborating with team members to streamline processes and improve operational efficiency
10. Taking on additional tasks and projects as needed to contribute to the overall success of the company
If you are a detail-oriented and organized individual with a strong grasp of Excel and English proficiency, we invite you to join our team and grow with us at MiM-Essay. Apply now and take the first step toward an exciting career in operations management!
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)MS-ExcelMS-Office
MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.
