As a Junior Operations Executive at Euro Dreams - Study Abroad Consultancy, you will play a crucial role in ensuring smooth operations and providing excellent customer service to our clients. Your proficiency in MS-Excel, MS-Office, Google Suite (G Suite), and excellent communication skills in English, both spoken and written, will be essential in this role. If you are a problem-solving ninja with strong negotiation skills, we want you on our team!
Key Responsibilities:
1. Assist in the day-to-day operations of the consultancy, including managing client inquiries and scheduling appointments.
2. Utilize MS-Excel to track and analyze data, create reports, and streamline processes for maximum efficiency.
3. Communicate effectively with clients, educational institutions, and other stakeholders to ensure clear and timely information exchange.
4. Support the team in organizing events, workshops, and seminars to promote study abroad opportunities.
5. Conduct negotiations with partner institutions to secure favorable terms and agreements for our clients.
6. Handle client concerns and complaints with professionalism and empathy, finding solutions to ensure client satisfaction.
7. Collaborate with the team to brainstorm and implement innovative ideas to enhance the overall operations and services provided by Euro Dreams.
If you are ready to embark on an exciting career journey with us and make a positive impact in the lives of aspiring students, apply now!
Euro Dreams - Study Abroad Consultancy is an overseas education consultancy firm specializing in advisory and providing assistance to students in more than 15 countries around the globe. We're committed to delivering excellence from our end and providing the best possible solution and assistance to our students so that they don't lack in any way to achieve their dream.